RCOVR — Privacy Policy

App: RCOVR (com.xrapy.rcovr) · Developer: xrapy (Adrian Boutros) · Platform: Meta Horizon / Meta Quest

Last updated: September 3, 2026

This Privacy Policy describes how xrapy ("we", "us", "our") collects, uses, retains, and protects information when you use RCOVR on Meta Quest devices. It applies to all users of RCOVR worldwide. By using the app, you agree to this policy.

1. Data We Collect

Meta Horizon Account Data: Your Meta-scoped user ID, Horizon username, and profile photo. The scoped user ID is a persistent identifier unique to RCOVR; it is not anonymous. We use it to link you to your own saved progress and achievements, and to verify your entitlements.
Purchase and Subscription Data: Records of in-app purchases and downloadable content add-ons, subscription status, and billing period start and end times. Payments are processed entirely by Meta — we never receive or store your payment card details.
Device User Data: Headset pose, controller and hand input, and gameplay events required to run the VR experience. This data is processed locally on your device and is not transmitted to us.
Device and Usage Data: Device model and identifier, IP address, app version, session length, and crash logs.
Gameplay Analytics: Aggregated metrics such as level completion and progression, used to improve the app.

We do not collect microphone, camera, eye-tracking, facial expression, or body-tracking data.

2. How We Use Data

Data	Purpose
Meta-scoped user ID	To save and restore your progress across sessions, record achievements, and verify entitlements.
Horizon username and profile photo	To display your account identity inside the app so you can confirm you are signed in as yourself.
Purchase and subscription data	To unlock purchased add-ons, grant or revoke subscription access at the correct time, and show your renewal date.
Device user data	To render and operate the VR experience in real time on your device.
Device and usage data	To diagnose crashes, maintain stability, and provide technical support.
Gameplay analytics	To understand how the app is used and improve gameplay.

We also process data as needed to comply with applicable laws and Meta platform policies.

3. Data Sharing

We do not sell, rent, or license your data. We do not use your data for advertising, profiling, or surveillance. We do not combine your data with third-party data sources. Meta processes purchases, subscriptions, and account authentication under its own privacy policy. We disclose data to third parties only where required by law.

4. Data Retention

Meta Horizon Account Data and saved progress: retained while your RCOVR account remains active, and deleted within 30 days of a deletion request.
Purchase and subscription records: retained for up to 7 years where required for tax, accounting, and legal obligations.
Device, usage, and crash data: retained for up to 12 months, then permanently deleted.
Device user data: not retained — it is processed locally and discarded when the session ends.

5. Data Deletion and Your Rights

All users, in every country and region, may request access to, correction of, or deletion of their personal data. These requests are always free of charge.

To request deletion of your data, email team@xrapy.com with the subject line "Data Deletion Request" and include your Meta Horizon username.

We will process your request and confirm completion by email within 30 days. No fee, account, or purchase is required to make a request. The only data we may retain after a deletion request is purchase and transaction records that we are legally required to keep for tax and accounting purposes; these are not used for any other purpose and are deleted once the legal retention period expires.

6. Children's Privacy

RCOVR is not directed to children under 13, or the equivalent minimum age in your region. We do not knowingly collect data from children. If you believe a child has provided us with data, contact us at the address below and we will delete it.

7. Security

We use industry-standard measures to protect data in transit and at rest, and limit internal access to what is necessary to operate the app. To report a security issue, email team@xrapy.com. We will address verified vulnerabilities promptly.

8. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above will reflect any changes. Continued use of RCOVR constitutes acceptance of the updated policy.

9. Contact

xrapy — Adrian Boutros
Beirut, Lebanon
Email: team@xrapy.com